Built by Fixed Operations Leaders, for Fixed Operations Leaders
We don't just consult—we've lived the work. With decades of hands-on dealership experience, we help fixed operations directors and service managers turn underperforming departments into profit centers.
Our Mission
To help dealerships maximize fixed operations profit through proven leadership, process, and accountability. We believe every service department can become a profit center when the right people, processes, and metrics are in place.
Track Record of Results
Our experience spans large dealership operations with complex teams, high-volume service lanes, and aggressive profit targets.
Increased technician productivity beyond industry benchmarks.
Improved CSI scores to world-class customer satisfaction levels.
Managed operations with 70+ technicians, 25+ advisors, and 15+ support staff.
Generated over $1.5 million in labor gross profit.
Oversaw more than $2 million in parts gross profit.
Proven track record of developing high-performing service teams.
What We Believe
Our consulting philosophy is simple: clear accountability, strong process, and relentless focus on measurable outcomes.
Accountability First
We build systems where expectations are clear, performance is measured, and leaders own the results.
Process Over Hype
Sustainable growth comes from repeatable processes—not one-time motivation or temporary fixes.
Dealership Experience
Our recommendations come from years of running fixed operations, not just observing them.
Measurable Outcomes
We define success in KPIs you can track: labor gross, CSI, productivity, hours per RO, and retention.
Let's Turn Your Service Department Into a Profit Center
Schedule your complimentary consultation and discover where hidden profit opportunities exist in your fixed operations.
Book Your Complimentary Consultation